Privacy Policy

Last Updated: January 15, 2025

At DriveUpFileHubNode, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our budget risk management services.

Information We Collect

We collect information that you provide directly to us and information that we gather automatically when you use our services.

Personal Information
Name, email address, and phone number when you register for our services
Financial information related to budget planning and risk assessment
Communication preferences and service customization settings
Payment information for subscription services (processed through secure third-party processors)
Automatically Collected Information
IP address, browser type, and device information
Usage data including pages visited and time spent on our platform
Cookies and similar tracking technologies

How We Use Your Information

Your information helps us provide better budget risk management services and improve your experience with our platform.

Purpose Data Used Legal Basis
Service delivery and account management Personal and financial data Contract performance
Communication and support Contact information Legitimate interest
Platform improvement Usage data and feedback Legitimate interest
Compliance and security All collected data Legal obligation

Your Privacy Rights

Under Vietnamese privacy laws and international standards, you have several rights regarding your personal data:

Right to Access

Request copies of your personal data we hold and information about how we process it.

Right to Correction

Request correction of inaccurate or incomplete personal information.

Right to Deletion

Request deletion of your personal data under certain circumstances.

Right to Portability

Request your data in a structured, machine-readable format for transfer.

To exercise any of these rights, contact us at [email protected]. We'll respond within 30 days and may need to verify your identity before processing your request.

Data Security and Protection

We implement multiple layers of security to protect your information from unauthorized access, alteration, or disclosure.

Technical Safeguards
End-to-end encryption for financial data transmission
Secure server infrastructure with regular security updates
Multi-factor authentication for administrative access
Regular security audits and penetration testing
Organizational Measures
Staff training on data protection and privacy procedures
Limited access to personal data on a need-to-know basis
Regular review of data processing activities
Incident response procedures for potential data breaches

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected.

Data Type Retention Period Reason
Account information Duration of service + 2 years Service provision and support
Financial data 7 years after last transaction Legal compliance requirements
Usage logs 2 years Security and service improvement
Marketing data Until consent withdrawn Communication preferences

Third-Party Sharing and Transfers

We carefully limit sharing of your personal information and ensure any third parties meet our privacy and security standards.

Service Providers

We may share data with trusted service providers who help us deliver our services, including cloud hosting, payment processing, and customer support platforms. These providers are contractually bound to protect your information.

Legal Requirements

We may disclose your information when required by Vietnamese law, court orders, or to protect the rights, property, or safety of our users and the public.

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Any data sharing is done with your explicit consent or as necessary for service delivery.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site usage.

Essential Cookies: Required for basic site functionality and security
Analytics Cookies: Help us understand how visitors use our site
Preference Cookies: Remember your settings and customizations
Marketing Cookies: Used only with your explicit consent for personalized content

You can manage cookie preferences through your browser settings, though disabling essential cookies may affect site functionality.

Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or applicable laws. When we make significant changes, we'll notify you through email or a prominent notice on our website.

Policy Version: 2.1 | Next Review: July 2025

We encourage you to review this policy regularly to stay informed about how we protect your privacy. Continued use of our services after policy changes indicates your acceptance of the updated terms.

Contact Us About Privacy

If you have questions about this privacy policy or how we handle your personal information, we're here to help.

Email: [email protected]

Phone: +84868388948

Address: 240 Bùi Thị Từ Nhiên, Phường, Hải An, Hải Phòng, Vietnam

Our privacy team typically responds to inquiries within 2-3 business days.